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Events Manager

Classification

Regular, Full-Time, Non-Exempt

Compensation

$36.05 - $43.27 / hour ($75,000 - $90,000 annually), plus paid vacation, holiday, and sick time, and a monthly stipend for health care costs (transitioning into employer-paid insurance on or around July 1, 2025).

Reports To

Executive Director

Supervises

Part-Time & On-Call Event Staff (as needed)

Target Start Date

April 1, 2025

About Brannan Center

Brannan Center is a new, non-profit community space and performing arts venue currently under construction in Calistoga, the northernmost town of the Napa Valley. The mission of Brannan Center is to empower the greater UpValley community with opportunities to experience community programming and performing arts that celebrate culture and promote vitality in our region.

With a scheduled opening in Fall 2025, Brannan Center will be a contemporary, multipurpose building designed be a gathering place and home to many community groups who do not have adequate facilities for meetings and activities, a home for arts groups throughout the Napa Valley, and a destination for private events such as weddings, quinceañeras, and parties.

In addition to serving as a community center and special event venue, Brannan Center will also present diverse, multidisciplinary arts performances, and produce (or co-produce through partnerships with other organizations) enrichment programs such as classes, workshops, and camps for everyone from children to seniors.

Brannan Center's facility – a restored and renovated 150-year-old church – will comprise two performance halls (capacity 110 – 180 guests, depending on configuration), three flexible spaces for meetings, classes, workshops, and conferences, a demonstration kitchen, and an outdoor terrace.

Position Summary

The Events Manager will be the lead staff member responsible for sales and production for all private events at Brannan Center and will lead front-of-house services for Brannan Center self-produced events (to include performances, workshops, classes, and other community activations on- and off-site). The Manager will work closely with the Executive Director to establish and implement all policies, procedures, and price points related to events, and will work closely with the Technical & Facilities Manager regarding planning and execution of all technical aspects of events and facilities operations. The Manager will serve as the on-site venue representative and will recruit, hire, schedule, and supervise on-call and part-time event staff as needed and budgeted. The Manager will also share responsibility with the Executive Director for developing and managing a volunteer program to provide assistance throughout the organization, as needed.

Essential Functions

Events Program Strategy & Operations (65%)

  • Work with the Executive Director to establish, implement, and revise (as needed) policies, procedures, and pricing related to Brannan Center events.
  • With Executive Director, develop annual Brannan Center and private events budget and private event sales strategy to meet mutually agreed upon sales goals.
  • Develop and implement standard operating procedures for all event production needs along with recommended event layouts for all available spaces.
  • Serve as primary on-site representative for Brannan Center events and private events, especially large or complicated events, ensuring smooth running of all events and client compliance with contracts.
  • Serve as the primary private event sales person assessing client needs and requirements for private events.
  • Respond to private event client inquiries, schedule and host site visits in a timely and professional manner, providing accurate and enticing information to help convert inquiries to contracts when appropriate
  • Prepare event sales contracts and ensure client compliance with executed contracts.
  • Develop and maintain list of preferred vendors, including caterers, event rental vendors, and floral designers. Ensure vendor contracts, insurance coverage, and performance quality comply with Brannan Center policies and procedures.
  • Develop run of show for all Brannan Center and private events and ensure events are executed according to Brannan Center guest experience standards.
  • Oversee and schedule staff or volunteers to perform all front-of-house functions for Brannan Center events and private events, including Will Call, concessions, ushering, etc.
  • With Executive Director, ensure appropriate inventories of event supplies, including concessions items.
  • With all staff, participate in regular set-up and tear-down for events, including moving and setting up chairs and tables, hiring assistance when needed and budgeted.
  • Prepare post-event reports to identify successes and opportunities for improvement.
  • Assist the Executive Director in the cultivation and stewardship of donor relationships through planning and execution of fundraising events, as needed.
  • Work with Executive Director and marketing consultant to position Brannan Center as a premier venue for events.
  • Network with area event professionals to develop and leverage referral network.
  • Other event strategy and operations duties, as assigned.

Staff Supervision (15%)    

  • With Executive Director, determine staffing plan to ensure smooth running of all events.
  • Recruit, hire, train, develop, and evaluate part-time and on-call event staff.
  • Develop and implement standard operating procedures for all staff responsibilities.
  • Promote a culture of high performance and continuous improvement that values learning and a commitment to quality, while also taking corrective action as necessary on a timely basis and in accordance with Brannan Center policy.
  • Create and maintain a team culture of exceptional customer service.
  • Other staff supervision duties, as needed.

Volunteer Management (10%)

  • In partnership with the Executive Director, develop a volunteer program for Brannan Center.
  • Identify volunteer opportunities, and oversee a recruiting, training, and supervision plan.
  • Develop and implement standard operating procedures for all volunteer responsibilities.
  • Develop and implement a scheduling system for volunteers.
  • Develop and implement a volunteer stewardship program.
  • Other volunteer management duties, as needed.

General Administration (10%)

  • Research, recommend, deploy, and maintain an event management software platform for the organization.
  • Manage and maintain all aspects of events department calendar, client, and vendor databases.
  • Attend meetings and participate in organization-wide projects and initiatives as assigned.
  • Develop and maintain departmental budgets, provide input into sales goals, review and approve invoices and payroll, and other financial requests.
  • Other general administration duties, as needed.

Qualifications

The ideal candidate will possess the following skills and characteristics:

  • Five (5) or more years of event management experience. Knowledge of best practices in event management.
  • Experience in building, mentoring, and coaching a team.
  • A collaborative team player with highly developed interpersonal skills that will allow for effective collaboration with a wide variety of stakeholders from community groups to patrons to volunteers to artists.
  • Strong time management and organizational skills.
  • Excitement about building a new events program from the ground up, including the uncertainty that will inevitably be part of that process.
  • Strong computer skills, including proficiency with Google Suite, Zoom, and collaborative event software such as Artifax or TripleSeat.
  • Analytical problem-solving skills with a proven ability to take the initiative and tackle complex challenges.
  • A flexible, collaborative, and team-oriented approach to work.
  • A sense of humor. Preferably dry.
  • Required: Ability to work a flexible schedule that will include nights and weekends in order to produce exceptional Brannan Center events. Exceptions will be possible in certain pre-approved circumstances.

Preferred Qualifications

  • Experience in a performing arts or ticketed event setting.
  • Familiarity with the Napa Valley and the local events landscape, including knowledge of vendors and caterers.
  • Strong preference for candidates who are bilingual in English and Spanish.

Certifications

  • Must possess Responsible Beverage Service (RBS) certification from the State of California or be willing to complete the training and certification process within sixty (60) days of hire.

Physical Requirements

  • Motor coordination and the ability to lift or move up to 40 lbs.
  • Ability to sit and stand, sometimes for extended periods.
  • Ability to work in indoor and outdoor environments.

To Apply

Submit a cover letter and résumé to jobs@brannancenter.org. Applications will be accepted until the position is filled, though we encourage you to apply by February 16, 2025 for priority consideration. Three professional references will be requested from finalists.

Don’t meet every qualification, but still believe you can make a difference? Research shows that women and people from underrepresented groups often apply to jobs only if they meet 100% of the qualifications. We recognize that it is highly unlikely that someone meets 100% of the qualifications for this role. If much of this job posting describes you, we encourage you to apply.

Questions?

If you have questions about this position, please email us at jobs@brannancenter.org.

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What is your level of knowledge and experience regarding lighting?

What is your level of knowledge and experience regarding sound?

What is your level of knowledge and experience regarding video?

What is your level of knowledge and experience regarding rigging?

What is your level of knowledge and experience regarding facilities?

What is your level of knowledge and experience regarding basic IT support?

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